Effective Date: 09/18/2024
Introduction
At Thrive Wellness Clinic (the “Clinic”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use, disclose, and protect that information, and your rights concerning your data. By using our services, you agree to the collection and use of your information as described in this policy.
- Information We Collect
We collect both personal and non-personal information when you use our services, including but not limited to:
Personal Information: Full name, date of birth, contact information (email, phone number, address), health information, medical history, payment information, insurance details, and any other information that can be used to identify you.
Non-Personal Information: Usage data from our website, cookies, device information, and other aggregated data that cannot be used to identify you directly.
- How We Use Your Information
The information we collect is used to:
Provide and manage the healthcare services you request.
Communicate with you regarding your treatment, appointments, and follow-ups.
Bill you or your insurance provider for the services rendered.
Improve our services and customer experience.
Meet legal, regulatory, and accreditation requirements.
Conduct research and analysis to improve the quality of care (with your information anonymized where possible).
- How We Share Your Information
We do not sell your personal information. However, we may share your information with trusted third parties in the following circumstances:
Healthcare Providers: To coordinate your treatment and provide care, we may share your health information with other healthcare providers involved in your care.
Insurance Companies: For billing and payment purposes, we may share necessary information with your insurance provider.
Service Providers: We may share information with third-party service providers who assist us with business operations, including IT services, appointment scheduling, and billing.
Legal and Regulatory Authorities: We may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders, or when required by regulatory bodies.
Research and Public Health: We may share anonymized data for research purposes or public health activities as allowed by law.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These include physical, electronic, and procedural safeguards to secure the data we collect.
Despite our efforts, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Retention of Information
We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy. We may retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.
- Your Rights
You have the following rights concerning your personal information:
Access: You may request access to your personal data held by the Clinic.
Correction: You have the right to correct any inaccuracies in your personal data.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Portability: You may request a copy of your personal data in a structured, machine-readable format.
Objection: You may object to the processing of your personal data in certain circumstances, such as for marketing purposes.
To exercise any of these rights, please contact us at info@thrive-clinic.com or Phone: 857-999-6122
- Cookies and Tracking
We may use cookies and similar tracking technologies to improve your experience on our website, analyze site traffic, and personalize content. You may adjust your browser settings to reject cookies; however, this may limit your ability to use certain features of our site.
- Changes to This Policy
We reserve the right to update or change this Privacy Policy at any time. We will notify you of any material changes by posting the new policy on our website or by other means of communication. Please review this policy periodically for any updates.
- Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Thrive Wellness Clinic
14502 Greenview Dr, Ste 500-1024, Laurel,MD 20708
Email: info@thrive-clinic.com
Phone: 857-999-6122