Effective Date: 09/18/2024
Welcome to Thrive Wellness Clinic (the “Clinic”). Using our website, services, and products, you agree to be bound by the following Terms and Conditions (the “Terms”). These Terms govern your access and use of the Clinic’s services, including but not limited to weight loss management programs, consultations, treatments, and any related services provided by the Clinic (collectively, the “Services”). Please read these Terms carefully before engaging with the Clinic.
- Acceptance of Terms
By using the Clinic’s Services, scheduling consultations, or engaging in any weight loss programs, you agree to these Terms. If you disagree with these Terms, please do not use our Services.
- Services Offered
Thrive Wellness Clinic specializes in weight loss management, offering customized programs and treatments that may include:
Nutritional counseling
Medical consultations
Exercise and fitness plans
Behavioral counseling and therapy
Medically supervised weight loss programs
Weight loss supplements or medications (where applicable)
Post-weight-loss support and follow-ups
All services are provided based on your health conditions, goals, and medical history. The recommendations and treatments provided are for informational purposes and should not be considered a substitute for medical advice from your primary care physician.
- Eligibility
To use our Services, you must:
Be at least 18 years old.
Provide accurate and complete information during the registration and consultation processes.
Acknowledge that our services are not suitable for everyone, and your eligibility will depend on medical evaluations performed by the Clinic.
- Medical Disclaimer
The services provided by Thrive Wellness Clinic are intended to help with weight loss management and health improvement. However, the Clinic does not guarantee specific results and outcomes. The success of any treatment depends on various factors, including individual adherence to the prescribed program and pre-existing health conditions.
Before starting any program or treatment, we recommend consulting your primary care physician. You agree to provide accurate and complete medical information to the Clinic. You acknowledge that the Clinic is not responsible for any adverse reactions or complications resulting from incomplete or inaccurate information.
- Payment and Fees
Consultation Fees: The monthly program cost includes all virtual consultations, and no additional fees will be collected.
Program Costs: Weight loss programs, supplements, and treatments are subject to fees. Costs will be clearly outlined before starting any program, and you will be responsible for payment in full or based on any agreed payment schedule.
Payment Methods: The Clinic accepts various forms of payment, including credit cards, debit cards, or direct transfers. Unless otherwise agreed, all payments are due at the time of service.
Insurance: The Clinic does not accept insurance for services provided. All services provided are billed directly to the patient.
- Refunds and Cancellations
Program Refunds: Due to the personalized nature of weight loss programs, refunds for services rendered are generally not provided. However, at the clinic’s discretion, cancellations for prepaid services may be eligible for a partial refund.
Cancellations: If you need to cancel or reschedule an appointment, you must do so at least 24 hours before the appointment. Failure to do so may result in a cancellation fee.
- Client Responsibilities
By engaging with the Clinic, you agree to:
Provide accurate and complete health and medical history information.
Follow the treatment, diet, and exercise plans as our professionals prescribe.
Please notify us immediately of any changes in your health or medical conditions that may affect your treatment.
Communicate openly and honestly with the Clinic staff to ensure effective management of your weight loss program.
- Privacy and Data Protection
Your privacy is important to us. Any personal information you provide during consultations, appointments, or online interactions with the Clinic will be handled according to our Privacy Policy. We are committed to safeguarding your personal data and will not share it with unauthorized third parties without your consent, except where required by law.
Please refer to our Privacy Policy for more information on how we collect, store, and protect your data.
- Limitation of Liability
Thrive Wellness Clinic is not liable for any direct, indirect, incidental, or consequential damages that may result from:
The use or inability to use our Services.
Any diagnosis, treatment, advice, or service received at the Clinic.
Failure to achieve expected weight loss outcomes.
The Clinic’s liability is limited to the amount you paid for the specific Service that led to the claim.
- Changes to Services or Terms
The Clinic reserves the right to modify, suspend, or discontinue any of our services without prior notice. We may also update these Terms periodically. Continued use of our Services following any changes to the Terms constitutes your acceptance of the updated Terms.
- Third-Party Links and Resources
Our website or Services may include links to third-party websites or resources. The Clinic is not responsible for any third-party websites’ content, products, or services. Your use of these websites is at your own risk, and you should review the terms and privacy policies of any third-party sites you visit.
- Governing Law
These Terms are governed by and construed under the laws of Maryland. Any disputes arising from or relating to these Terms or the Services provided will be subject to the exclusive jurisdiction of the courts in Maryland.
- Contact Information
If you have any questions or concerns regarding these Terms or our Services, please get in touch with us at:
Thrive Wellness Clinic
14502 Greenview Dr, Ste 500-1024, Laurel, MD 20708
Email: info@thrive-clinic.com
Phone: 857-999-6122
Thrive Wellness Clinic encourages open communication. If any concerns arise during your treatment or participation in a program, please contact us promptly so that we can address them.